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People are our priority. We are taking the risk posed by COVID-19 to our community very seriously and closely following the advice provided by the State and Federal Governments to ensure we are working as part of a coordinated approach. We are securing the health and safety of our workforce and community whilst ensuring the continuity of essential services.
Latest news and announcements

Latest news and announcements

Restrictions eased as City facilities re-open

In line with State Government directives, the City of Armadale will begin to re-open its facilities from Saturday, 6 February. 

Click here for the full media release.

Notice regarding Electronic Meetings

In line with recent State Government directives relating to the COVID-19 pandemic and in accordance with Regulation 14E(2) of the Local Government (Amendment) Regulations 1996 the City of Armadale gives notice that it will be holding its Committee meetings on 1 and 2 February 2021 via video-conferencing. Agendas for the meetings are available on the City’s website. Members of the community can still submit questions in writing prior to the meeting and these should be forwarded via email to info@armadale.wa.gov.au by 3pm on the date of the meeting. Responses to the questions will be published in the minutes of that meeting.

Roadmap to recovery

The City's roadmap to recovery is a cautious and staged approach, with the safety of our community and staff the top priority.

Announcements

Be Kind

Be Kind, City of Armadale

As we head into a short lockdown it is even more important to remember to be kind. Be kind to your neighbours, be kind to workers, be kind to local businesses and be kind to yourself. Everyone has their own struggles to deal with and as a community we can help each other out by being good neighbours and being kind to friends and strangers alike. The way we live and do things is changing and we are all adapting. Please be patient and respectful as everyone learns to navigate this new way of living. 

#BeKindArmadale. 

Be kind to your neighbour 

Have you checked on your neighbour recently? This pandemic is tough on us all and a helping hand would go a long way to making it easier, especially for our older and at risk residents. The recent lockdown as shosn that we still have a long way to go and everyone will be handling it differently. So be kind to your neighbours and keep in touch. 

Be a respectful neighbour 
Everyone is in different phases of recovery, some of us are going back to work, some are staying home, some are enjoying have friends over again and some are still self isolating. It’s important you stay respectful of your neighbours and keep this in mind as your COVID life begins to change. 

  • Be respectful and keep your noise down. You can find more information about appropriate noise levels at www.armadale.wa.gov.au/noise 
  • Check in on your neighbour every now and then to make sure they’re alright
  • Be mindful of inappropriate language 
  • Keep shared spaces clean and tidy 
  • Smile at people when you are out and about your neighbourhood 
  • Drop off some home cooked food 
  • Keep your physical distance 

Use technology to stay connected  

Looking for something more personal than texting or talking over the phone? Try these free video chat apps: 

  • Skype 
  • Zoom 
  • House Party 
  • Facebook Messenger video chat 
  • Facebook Room  

You can stay socially connected to those who are still social distancing by having video catch ups. Plan a quiz night, have dinner together, listen to music or have a dance party in your living room, you can bake or do craft activities, there’s no reason you can’t stay connected if you have to keep your distance.  

Communication support postcard

Why not drop a letter into your neighbours letterbox to introduce yourself and see if they need any assistance? Print the below postcard to get you started. 

Be Kind to workers

Restrictions and social distancing measures are in place at all open businesses for the safety of the workers, visitors and the wider community. Workers are learning to do their jobs under a new lockdown and services might look different than they did before.  

  • Follow the hygiene guidelines in place: wear a face mask, sanitize your hands on arrival and exit. Wash your hands thoroughly and always cough into your elbow. 
  • Follow the social distancing guidelines in place and respect others needs to keep their distance. 
  • Be patient and polite. Some tasks might take longer due to new hygiene standards. Remember this is not the workers fault and is for the safety of everyone.  
  • Appreciate that all workers are navigating a new way of working and are doing their best. Say thank you. 

Be kind to local businesses

Many of our local businesses take a massive hit during shut downs and will be trying to recover for quite some time. You can help them out by shopping local and supporting businesses by following social media accounts, liking and sharing their content. As a community we can help foster successful local businesses. 

Localised 
Want to shop local but not sure how? Jump onto Armadale Localised to find all local businesses that have registered. 

Perth Hills Armadale Visitor Centre 
Our Visitor Centre can help you locate local businesses for whatever your need might be. They are now open so you can visit face to face or you can contact them via phone or email. If you’re a local business looking for more promotion get in touch about their business memberships! Check them out at www.perthhillsarmadale.com.au/ 

Be kind to yourself 

The City of Armadale is committed to the health, safety and wellbeing of, our residents. During this time especially it’s important that you are kind to yourself and take care of your mental and physical wellbeing.

Keeping physically healthy

Staying active is so important to your physical and mental health. Things will look and feel a little different to start off with, so we thank you for your patience as we navigate this next phase together. If you are unwell or vulnerable, we ask that you continue to stay safe and access our virtual services and 'work-in' from the comfort of your home. There are a range of options when it comes to keeping physically fit at home. 

  • Virtual workouts - Access virtual workouts on the Armadale Fitness and Aquatic Centre YouTube channel. Here, the amazing team from AFAC will be uploading a range of 'at home' workouts for you to try. Subscribe to their channel or keep an eye on their 'Virtual Workouts' playlist to see their latest fitness videos.
  • My Wellness - Download the free MyWellness app on your mobile and select 'Armadale Fitness and Aquatic Centre' as your home club, for virtual fitness on the go! The team from AFAC will be posting regular exercise routines, ranging in difficulty to suit all fitness levels. 

Mental health support

We know things have been difficult, and it’s not over yet. That’s why looking out for your mental health is so important right now. If you or a family member is feeling the emotional toll, there are a range of resources online.  

24/7 Crisis services
Other services
  • R U OK?: Can help you identify signs that you or a loved one are not OK, and have dedicated information on the importance of staying connected www.ruok.org.au
  • SANE Australia: 1800 187 263 or sane.org
  • headspace: Are available to assist young people experiencing stress and anxiety. Visit headspace.org.au to find your nearest centre or call headspace on 1800 650 890
  • Kids Helpline: A free, private and confidential telephone and online service specifically for young people. Phone 1800 55 1800.
  • MercyCare Reconnect: Reconnect supports young people aged 12-18 years and their families who are experiencing family conflict which has led to unstable accommodation or could eventually lead to the young person being unable to stay at home. The program uses an early intervention, outreach approach to address family conflict, strengthen relationships, and help to stabilise living circumstances. For more information and referrals, phone 1800 800 046.
  • Minnawarra House: All classes are cancelled. Online counselling is available by calling 9497 1413 to arrange a booking. Emergency food relief is no longer operating.
  • 1800 Respect: 1800 737 732
  • Mens Line Australia: 1300 78 99 78
  • Women’s Domestic Violence Helpline: 1800 007 339
  • Family Violence Service: Phone 1800 600 476
  • Family Law Outreach Service: Phone 6253 9500
  • Gosnells Community Legal Centre: Tuesday-Friday 9:30am-12:30pm, and 1:30-3:30. Gosnells Community Lotteries House, Suite 1/2232 Albany Hwy. Phone 9398 1455

If you are feeling emotionally challenged, it is best to avoid alcohol and drug use. It is vital to keep yourself physically and mentally stable for you and your loved ones.

e-Library - food for your brain!

Like your body you have to feed your mind to keep it healthy. If you’re looking for something to do that’s ‘not just netflix’ to help get you through the days visit the Armadale Libraries e-Library to access a range of online services! These resources are all free, can be accessed from anywhere with a PC, tablet or mobile phone, and all you need is your library card and a login set up to access. Looking for eBooks, movies, magazines, digital media, or learning activities? Or maybe you want to improve your english or learn a new language? There's something for eveyone at the e-Library!

Supporting our community

Supporting our Community

COVID-19 Community Support Brochure

The City have developed this booklet that we will hope will be helpful in providing important information and useful links that may assist during this health emergency. There’s something for everyone.

How are we doing things differently?

 

In line with WA Government and Department of Health directives, the City of Armadale has closed its public facilities until 6pm Friday 5 February 2021.

The Council Administration, Orchard House, Armadale Fitness and Aquatic Centre, Champion Centre, Tourism Centre, History House Museum, Armadale, Seville Grove and Kelmscott Libraries, Roleystone Green Waste Facility and the Armadale Landfill and Recycling Facility will all be closed to the public this week.

AFAC membership payments will be suspended for the period of the lockdown with effect from midnight tonight, including Swim School.

Community bookings of City facilities including halls will be cancelled during this period. Alternative booking dates will be arranged or any refunds will be processed accordingly. Rushton Park, Lions Park and the Tourism Centre toilets will remain open, with all other City Playgrounds, BBQ areas, skate and dog parks closed.

Under State Health directives, masks will become mandatory from 6.00pm tonight for all people outside of their homes.

Free downloadable COVID-19 time capsule

This creative time capsule worksheet is teaching children that we're witnessing history living through the coronavirus pandemic. With activities for every age range from baby's to adults and to mark significant events, keep track of your history while keeping entertained indoors with this colour-in time capsule. 

It includes sections such as:

  • Page To Draw Family Picture
  • All About Me
  • How I'm Feeling
  • My Community
  • What I Am Doing At Home
  • Handprint Page
  • Special Occasion Page
  • Letter To Myself Sheet
  • Interview For The Parents
  • Letter From The Parent

Created by Natalie Long of Long Creations.

Fact sheets

Useful links

Rates assistance and financial hardship

Rates assistance and financial hardship

The COVID-19 pandemic is unprecedented and as a result we acknowledge that some members of our community are feeling anxious and uncertain about their financial security. 

Council acknowledges its role in the whole of government response to the COVID19 pandemic and the need to minimise the economic and social impacts on our community.  As such, the Chief Executive Officer has been asked to prepare a budget based on a rate freeze for 2021.  In addition and following a special council meeting on 6th April 2020, council has adopted a ‘Rates Assistance and Financial Hardship Policy.’

All of these measures are designed on easing the burden on our community, whilst still continuing to offer essential services.

Supporting Local Businesses

Supporting Local Businesses

Government updates on what's required to safely run a hospitality business are unfolding regularly. Get up to date and clear information about hospitality businesses and COVID-19 here.

The State and Federal Governments are offering small businesses financial assistance, with economic response packages updated frequently. For the latest information visit the links below.

Localised

To help support local business, the City has fast tracked the launch of 'Localised', our new online local business networking platform.

Localised is free for local businesses and will help you:

  • Build your brand and promote your expertise, goods and services
  • Find local business events and training relevant to you
  • Share your business’ good news
  • Access more local business leads & discover big projects and procurements
  • Find local suppliers and other local businesses you didn’t know existed

Sign your business up now at armadale.localised.com.au

Frequently asked questions

Frequently asked questions

General  

Where can I keep up to date with information that is communicated about COVID-19?

For any updates regarding the City’s services and facilities refer to www.armadale.wa.gov.au. Stay up to date with the latest information on Coronavirus (COVID-19) from the Department of Health https://healthywa.wa.gov.au/coronavirus

How can I stay up-to-date with the City of Armadale’s response to coronavirus (COVID-19)?

This situation is changing regularly but there are a number of ways you can stay informed:

What is the City doing to support the government’s efforts to minimise the spread of coronavirus (COVID-19)?

We want you to know we are doing everything we can to protect our people and our community, and ensure we are set up to minimise the risk of further disruption. We are following directives from the WA Department of Health, and are monitoring the rapidly evolving situation.  Our focus right now is to continue to deliver key services to our community and to keep people informed as information comes to hand.

Can I still conduct my business with the City during this time?

As the City transitions to an online and virtual model, you can conduct a number of key activities via the City’s website. These include:

  • Paying your rates
  • Paying an infringement
  • Animal registration renewals

To lodge your Building and/or Planning Application, report an issue such as a missed bin collection, illegal parking and graffiti or to request maintenance of our roads or parks, email the City via  info@armadale.wa.gov.au.

Are shopping centres still open within the City of Armadale?

Yes, however people are encouraged to follow appropriate social distancing and hygiene practices, including wearing a mask at all times while outside the home.

Can I get tested for COVID-19 within the City of Armadale?

Yes, provided you meet the eligibility criteria. There is a COVID clinic open from 8am to 8pm daily, located at Armadale Health Service (Ground Floor, 3056 Albany Highway Mount Nasura). To learn more about the testing eligibility criteria refer to the WA Department of Health website.

 

Facilities, parks and playgrounds (updated FAQs coming soon)  

Can my children continue to use playgrounds within the City? 

As of 6pm, February 5 2021 all playgrounds, skate parks, dog parks, and outside gyms in public places will be reopen. Please observe social distancing and wear a mask when attending these areas.

Can I continue to access the City’s Parks and Reserves to exercise?

Yes. Please observe social distancing and wear a mask.

I am a member of a sporting club within the City of Armadale, am I able to access our usual sporting clubrooms / facilities? 

As of 6pm, February 5 2021 you will be able to access your usual sporting clubrooms and facilities. The 150 max person and 4sqm rules will apply and it will be the responsibility of clubs to ensure these rules are followed. Masks must be worn whilst not excercising.

Will the new restrictions affect my casual hire booking?

Yes, any casual facility bookings during the period of restrictions will be impacted by the 150 max person and 4sqm rules. Masks must be worn.

 

Armadale Fitness and Aquatic Centre  
When will Armadale Fitness and Aquatic Centre and Armadale Arena reopen?

AFAC will reopen at 7am on Saturday, 6 February 2021 and we’re excited to welcome you back. Things will look and feel a little different to start off with and there will be a staged reopening for some of our facilities and activities, so we thank you for your patience as we navigate this next phase together.

Armadale Arena will not be open for group fitness, Crèche or gym but will remain open for regular hire groups.

If you are unwell or vulnerable, we ask that you continue to stay safe and access our virtual services from the comfort of your home. Although we’d love to see you, the safety, health and wellbeing of our community is our priority.

What is reopening at the Armadale Fitness and Aquatic Centre?

The gym and 25m, Leisure, Program, and 50m pools will be reopening.
What is NOT reopening at the Armadale Fitness and Aquatic Centre?

The Sauna, Spa and Steam room will remain closed.

There will be no Swim School or group fitness classes.

The Crèche will remain closed.

Do I need to make a booking to visit AFAC?

Group fitness classes and the Crèche will not be resuming straight away, so bookings are not currently being taken for these activities.

Bookings will not be required for use of the pools or gym.

We have a COVID Safe Plan in place. We will be required to adhere to the 150 person limit and the 4 square metre per person capacity rules.

Waiting periods may apply if capacity is reached.

Are there restrictions on how many times a week I can visit?

There are no restrictions on the amount of times you visit us. You can come as many times a week as you like! Please note that there will be a 1 hour time limit for people visiting the centre.

Are there restrictions on how long I can spend in the Centre? To reduce waiting times and ensure equitable access to the centre, patrons are asked to spend no longer than 1 hour in the centre per visit.

How do I book into a class or gym session?

As group fitness classes will not be resuming straight away, bookings are not currently being taken.

What happens to my Swim School direct debit?

Swim School memberships pay fortnightly in advance for two lessons (e.g. $15 per lesson x 2 = $30). Swim School members who paid their membership on 25th January will be debited again on Monday 8th. You will receive a credit in arrears for the week 1 – 7 February. Therefore if your payment is $30 and it is due on Monday 8th, your new payment will be $15. When you are debited again on 22 February, you will receive a credit of $15 in arrears for the closure during 8 – 14 February.

If your debit was due to fall on 1 February, your payment for this period has been cancelled, and you will be charged as normal on 15 February.

All of the above is based on the assumption that AFAC will return to normal operations on Sunday 14th February, in line with the lifting of State Government lockdown restrictions.

Membership direct debit

Due to the uncertainty around the state lockdown, all membership payments were suspended between 1 – 5 February. Your membership payments will fall into one of two categories.

If you paid your membership before the closure, your next debit will be less a pro rata amount to reflect the 5 day closure. I.e. you won’t be charged for the days that we were closed, so your next payment will be less than usual.

If you were due to pay your membership between 1- 5 February (during the closure), your payment may have come out on Monday, 8 February. This payment will be less than usual to account for the 5 day closure. Your future payments will revert back to your original payment schedule and amount from 15 February onwards.

If you wish to discuss your debit payments please email info@armadale.wa.gov.au.

When will my direct debit recommence?

Direct debits will automatically recommence from Monday 8th February.

Will I have to pay full membership fees?

Membership fees will return to normal upon reopening.

I don’t feel safe returning to AFAC. Can I suspend my membership? Please email info@armadale.wa.gov.au where staff can discuss suspension options.  
Can I cancel my membership?

We’re sorry to see you go; however, please email info@armadale.wa.gov.au.

Is it safe to visit AFAC, what measures do you have in place?

As per government requirements, we have a COVID Safe Plan to ensure we have the correct measures and mitigations in place at our facilities.   Our staff have all completed mandatory hygiene training and additional cleaning measures have been implemented across the facility. Hand sanitisers are in multiple areas throughout the facility and we ask that everyone make use of these in addition to wearing a mask.

People counters will be used to ensure that we adhere to the 150 person rule.

A deep clean of the centre has been undertaken during lockdown.

Is gym equipment being cleaned after every use?

Staff will clean equipment throughout the day.

We also ask that our members play their part and help maintain cleanliness by using disinfectant wipes to clean equipment before and after use.

What do I need to bring with me? A full size towel is compulsory when using gym equipment. Bring a water bottle to stay hydrated and although our staff would love to see your smiling faces again, please wear a mask.
What do I need to do differently?

Wear a mask. To help maintain social distancing, you’ll notice floor markers have been placed around the centre to assist you in following these measures.  Please be kind and courteous to your fellow members and follow any instructions provided by staff. Members will be required to scan in using the SafeWA app, in addition to tagging into the facility using their membership band/fob. This is to ensure the contact tracing data for AFAC is immediately accessible to the government if needed.

What group fitness classes are back on? Group fitness classes have not resumed at this stage. 
Is Swim School back on? At this stage, Swim School will remain on hold.

Can I use my Swim School membership if Swim School isn’t running?

All Swim School memberships are currently on hold. If you wish to access the pools during this time a casual entry fee will apply.
Are spin classes back on? Spin classes have not resumed at this stage.
Will you still offer virtual classes? We will continue to offer virtual fitness via our Youtube channel and the Mywellness app. We also have a virtual Zoom class timetable on our Facebook Page – members will receive an email with the link to join us. If you don’t receive the link, please email the team at info@armadale.wa.gov.au and they’ll get it sorted for you.
What pools are open? We will be reopening the 25m, Leisure, Program, and 50m pools. 
Do I need to wear a mask whilst swimming? A mask is not required whilst swimming.
Is the spa, sauna and steam room open? The spa, sauna and steam room will remain closed for the time being. Due to the size of these areas, we are unable to meet social distancing requirements at this time.
Is Swim School resuming? Swim School will not be resuming straight away.
Is the Crèche open? The Crèche will remain closed.
Are change rooms and toilets open? Universal Access toilets and changing rooms will be open.
Are lockers open? Yes.

Is the café open?

Cafelife Armadale is open, however operating hours are different for this week:
Monday, 8 to Friday, 12 February: 6:00 am to 12:00 pm
Saturday, 13 February: 7:00 am to 5:00 pm

From Sunday, 14 February Cafelife will be back to normal operating hours (assuming lockdown restrictions are lifted by the State Government).

Library Services  

Are the library events scheduled for this week cancelled?

All library events, for both adults and children, have been cancelled as from Monday 1 February for the duration of the lockdown period. No online storytimes are available this week.

What services are currently available?

While the libraries are closed, our online services are available. Download books and audiobooks, magazines, and streaming video – https://armadale.spydus.com

Will the City be offering the home delivery service?

The home delivery service will not be available this week.

My library books are due for return – will I incur an overdue fee?

For any items currently on loan, no overdue charges apply. Loan periods will also be extended where possible – please check your account online for new return dates.

What services online do the museums offer during this closure?

While the museums are closed, explore the City’s history online - https://library.armadale.wa.gov.au/museum-online

Local Business  

I want to support local businesses at this time, what can I be doing?

The City encourages the community to buy locally and support small business. At this time cafes and restaurants are restricted to takeaway only – and can be supported in this way.
I operate an at home family childcare service within the City of Armadale, am I still able to operate?

Yes, Childcare centres are still operating at present with stricter hygiene practices in place.

I own a hair salon / barber within the City of Armadale, am I still able to operate? As of 6pm, February 5 2021 all salons and barbers are able to re-open with COVID-Safe measures in place.
I own a beauty therapy / tanning / waxing / nail salon / spa/massage/tattoo parlour within the City of Armadale, am I still able to operate?  As of 6pm, February 5 2021 all salons and barbers are able to re-open with COVID-Safe measures in place.

 

Tourism  

What happens if an event promoted by the visitor centre is cancelled or postponed due to COVID-19?

The public will be informed of any event cancellation through the City of Armadale’s communication channels. New dates will be provided in due course for all postponed events.

 

Planning and Building Services  
Can I still submit planning applications electronically to the City of Armadale for assessment?

Yes, the City is still accepting planning applications for assessment electronically via info@armadale.wa.gov.au.

Will the City of Armadale take longer to assess my planning application?

The City of Armadale is still able to assess planning applications within the usual statutory timeframes.

How can I pay for my application if I submit via email?

The applicant will be contacted via phone for payment of the applicable fees once the application has been received. The City will aim to process all planning and building applications as soon as possible and within statutory timeframes.

I need to modify/lodge my Building application, can I do this online?

Applications can currently be submitted via email to building@armadale.wa.gov.au

 

Waste Services  
Will my bins still be collected?

Waste services are continuing to operate as normal. Your general waste and recycling bins will be collected on your scheduled bin day and recycling fortnight. General information about your bin service can be found at www.armadale.wa.gov.au/bins-and-collections

Will my junk still be collected? 

The bulk junk verge collection is still being completed and there is no change to your scheduled collection start dates. Please ensure you are adhering to the conditions in your orange flyer and for more information visit www.armadale.wa.gov.au/verge-collections

Will bulk green waste collections still go ahead?

Yes, bulk green waste collections are still planned to go ahead. Please check the website for further information. 

Is the Armadale Landfill and Recycling Facility still open?

As of 8am, February 6 2021, the Armadale Landfill and Recycling Facility will re-open to the public. COVID-Safe measures will be in place.

Is the Roleystone Green Waste Facility still open?

As of 8am, February 6 2021, the Roleystone Green Waste Facility will re-open to the public. COVID-Safe measures will be in place.

Is the Drop’N’Shop Facility still open?

As of 8am, February 6 2021, Drop’N’Shop will re-open to the public. COVID-Safe measures will be in place.

Page Last Reviewed 10 February 2021