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What to consider when applying

Your application is an opportunity to demonstrate your knowledge, skills, abilities and experience for the advertised position.

If you decide that your skills and experiences are suitable, you will need to apply online. The online form will capture all the information which we need to consider your application so it is important that you include:


A brief summary of your relevant personal particulars, education (and qualifications) as well as your employment history should be attached to your application. 

Referees and References

At least two referees should be provided on your application. We will not contact referees until after interviews and at that stage, you will be asked to provide further permission for us to go ahead and make contact with the referees you nominate. The referees you nominate should be able to comment on your recent work experience, skills and abilities.

Other documents

It is recommended that copies of relevant supporting documents be included with your application, however the City may ask to sight the originals at a later time.

Addressing the Selection Criteria

When not Applicable

If the position does not specifically request selection criteria be addressed, please ensure your cover letter details how you are a good match for the position.

When Applicable

The essential and desirable selection criteria can be found attached to each job advertisement on the City's 'Current Vacancies' page. You can address the selection criteria by either creating a separate docuement or including these elements in your Covering Letter.

It is really helpful if you list each criteria as a heading and then clearly explain under each one how you can demonstrate your abilities. The selection criteria describes the skills, knowledge, qualifications and experience required to do the job. To address each criterion, provide an example to demonstrate how you have previously applied (or would apply) the selection criteria.

You may wish to use the STAR method to assist in addressing each of the selection criteria appropriately.

Situation, Task, Action, Result

  • Situation
    Where and when did you carry out the task or solve the problem or handle the issue in the workplace?

  • Task
    What was the specific task, problem or issue you were looking at? Who was involved & what was the nature of the task? What were the consequences of the task or issue was not handled effectively?

  • Action
    What positive action did you take that displayed the elements of the selection criteria? This is the section in which you need to be particularly concise, ensuring you describe all the actions you took.

  • Result
    What was the result or achievement reached from the situation described?

Selection Process

If you apply online, your application will be acknowledged immediately via an autoreply email.

All applications received by the nominated closing date and time will be assessed against the selection criteria by the appointed selection panel. If your application is nominated on the shortlist you will be contacted by telephone to make arrangements for an interview.


At the City, we like to connect with people and the interview offers the opportunity to do this.

All interview questions will be job related, that is - they relate to the competencies required for the position you are applying for.

To prepare yourself for the interview you should:

  • Familiarise yourself with the City - what we do and how we do it.

  • Re-read your application, the position description and the selection criteria (if applicable).

  • Focus on the selection criteria and think of examples of work situations where you applied the relevant skills and abilities, how you assessed the situation/s, what action you took and what outcomes you achieved.

  • Think about the duties of the position and how you would carry them out. Consider any problems you might encounter and how you would resolve them.

What happens after the interview?

After the interview, the selection panel will assess all candidates and review all relevant information gathered (including the original application).

Referees may be contacted at this stage and the candidate will be notified before we do this.

Shortlisted candidates may be contacted by Human Resources and asked to attend a pre-employment medical assessment, and provide any other information (including a current National Police Certificate) as deemed necessary for the position.

Page Last Reviewed 2 November 2021