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Whether you have a question, request, or feedback - our team is here to help.

We care about our customers, our colleagues, and our wellbeing with our Customer Service Charter defining our commitment when you contact us.

In return, we ask that you treat our staff with courtesy and respect. Abuse, threats, harassment, discrimination, or violence will not be tolerated by the City and may result in limited or refused service.

We are Better Together - through respectful and collaborative communication.

βœ‰οΈ Email Us

  • General Enquiries: info@armadale.wa.gov.au

  • Media Enquiries: media@armadale.wa.gov.au

πŸ“ž Speak With Us

Phone: (08) 9394 5000 Hours: Monday to Friday, 8.15am - 5.00pm (excluding public holidays)

πŸ›οΈ Visit or Write to Us

In Person: Administration Centre 7 Orchard Avenue, Armadale WA 6112 Open Monday to Friday, 8.15am - 4.45pm (excluding public holidays)

Postal Address: Locked Bag 2, Armadale WA 6992

🌐 Accessibility Services

  • National Relay Service (NRS): For our customers who are deaf or have a hearing or speech impairment and may require assistance. Visit www.accesshub.gov.au

  • Translation and Interpreting Service (TIS) National: If you need to contact us in your language, call 13 14 50 and ask to speak to the City of Armadale on (08) 9394 5000. Learn more at www.tisnational.gov.au


πŸ’¬ Feedback

At the City, we value your feedback. Whether it's a compliment, complaint, or suggestion β€” your input helps us improve the services we deliver to our customers and the community.

Our Customer Feedback Protocol outlines how we manage and respond to feedback, including timeframes, escalation processes, and your rights when making a complaint.


πŸ”— Our Places

  • Animal Management Facility

  • Armadale Fitness and Aquatic Centre

  • Libraries and Heritage

  • Perth Hills Armadale Visitor Centre

  • Waste Disposal and Recycling Centres

We are looking for
your feedback
City of Armadale Logo

The City of Armadale acknowledge the Traditional Owners and the Custodians of the land upon which we stand, work and play.

We acknowledge Aboriginal people as the First Peoples of this land and their connection to the lands and the waters, as they are part of them spiritually and culturally.

We acknowledge their ancestors, the Elders past and present, who have led the way for us to follow.


Phone

08 9394 5000

Address

7 Orchard Avenue

Armadale, Western Australia 6112

Email

info@armadale.wa.gov.au

Armadale Fitness and Aquatic Centre

Engage Armadale

Libraries and Heritage

Perth Hills Armadale Visitor Centre

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